Check the fine print on the web site. I had the same thing with AT&T over cable modem service. I filled out the form and didn't receive a reply in the 24-48 hours they promise. After about a week I called the toll-free and the person on the other end says that its not available for my address yet. The cable had been upgraded so theoretically I could get the cable modem. It hadn't been turned on yet. I had same reaction but when I went back to the website sure enough it had a disclaimer that said you must call the office to verify availability to your address. The site only provides "general area availability". In other words if they had turned it on for the fancy houses on the other side of the main road it was basically available in the area. My townhouse in particular wasn't yet available. FWIW it was only a couple of weeks before the sales rep called to schedule an appointment. jack On Wednesday 11 April 2001 10:11, you wrote: > Phil Mendelsohn wrote: > > BTW, it says 768/408 in my neighborhood on their web site > > > > http://www.telocity.com/products/faq_sdsl.asp#how_fast > > > > Phil M > > -- > > "To misattribute a quote is unforgivable." --Anonymous > > Funny, I go and check: "Now available in your area: Telocity > High-Velocity DSL Internet Serviceea for $49.95 ea. month" when I input > my area code and first three digits. So, I go to the order screen, fill > in all areas and click on submit it comes back sayign that there's a > field missing information. Make sure that everything is filled in and > resubmit, same thing. Call the toll-free #, and I'm told it's a blanket > statement. So the gal checks, and she says it's not available. > Something about their service provider doesn't have DSL equipment. > > I go to Qwest's page, and they say not available. > > If you know it's available in your area, go for it. I think I might > become the largest prick they know and go after Telocity for false > advertising. It's available to me, it says so on their website. ;) > _______________________________________________ > tclug-list mailing list > tclug-list at mn-linux.org > https://mailman.mn-linux.org/mailman/listinfo/tclug-list