I've been refering people to tran micro for quite some time now. Of the people that I referred, about 15 or so bought their machines there and all of them have been satisfied 100%. I have personally built 6 machines with them and have had no problems. Sure you can get it cheaper on line, but then factor in shipping, at least 10 to 30 bucks and the fact that you get exceptional service right here in town, no RMA's no mailing anything anywhere. It's a better deal in the end. The only time I don't buy it there is when they don't carry it. I'm sounding like a comercial here.... Colin Kilbane