I recently needed to add another Linux box to our network. Since we currently own a VA box, that has performed well, I thought I would try to get another. Guess what? They seem to not want to sell one box at a time any longer. I tried on three occassions to get a quote from some idiot (Rich something) in their Chicago office, and he kept losing my information, never got back to me, etc. At the same time, I had a tape unit go bad. It was nearly impossible to get through to VA's tech support, which a year or so ago was GREAT! I thought I would try Penguin Computing, and they were great. I got right through to a sales rep, confiigured the machine I needed, and got it ordered. He even sent a bunch of t-shirts. I got the machine in about a week, and the salesperson (Andre) even called to see if I got it, and has e-mailed me on a few occasions to see if everything is working. The bottom line is that I needed a fairly high-end ($7000) computer and Penguin came through. The machine is well made, runs great, and has great support. I looked into Penguin a little, and it appears that it was started by a couple of VA guys who left to start their own firm. Rick Phillips Churchill Capital (612) 673-6738 phillips at churchillnet.com