I've had to call Dell for both sales and tech support several times in the 
last three months, and have been thoroughly impressed. Are they perfect? 
No, but then noone is. Do they get the job done, quickly, and make sure I 
am satisfied? YES!!

Dave

At 11:06 AM 03/07/2001 -0600, you wrote:
> > I have also found _very_ shoddy service at Dell, which is strange since 
> we now buy _many_ Dell computers every year because they are our new 
> standard supplier. Bureaucracies are just so much fun. ;-)
> >
> > >>> blutgens at sistina.com 03/06/01 06:09PM >>>
> > Dell has lost our business too.
>
>Apparently their service must depend a lot upon who you talk to when
>you can. That is unfortunate. I have received very good service for
>the three things I had to call about over the last few years.
>
>Obviously I don't deal with them much, but I have been quite happy
>with the service I have received when have I had to.
>
>Just throwing out my $0.02!
>
>Mike
>
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Dave Sherman
SoftServ Business Systems, Inc.            "Quid quid latine dictum sit,
webmaster at ssbs.com                                  altum viditur."
(763) 569-9839