Yes well they have you start from scratch when they take over.

Sam.

Clay Fandre wrote:

>On Thu, 02 Oct 2003, Sam MacDonald wrote:
>
>  
>
>>The first thing IBM GS does when an outsourcing takes place is document 
>>every process and procedure completely.  This lets them move the work 
>>anywhere on the planet, the skill set to do the job only needs to 
>>minimal, because the process and procedures are in place.
>>
>>    
>>
>
>Note to self: Don't document anything!
>
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>
>  
>


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