(ASCEND) motorola modems

To: ascend-users <ascend-users@bungi.com>
Subject: (ASCEND) motorola modems
From: Andrew Thompson <andrew@nol.co.uk>
Date: Thu, 26 Jun 1997 02:43:20 -0700
Organization: Net Online
Sender: owner-ascend-users@max.bungi.com

I wonder if anyone else has had any customers with this problem:
the guy has a motorola premier 33.6 modem, it has been upgraded (there
was an issue with these modems some time ago, but it was reported to be
fixed with this upgrade).
The symptoms are that he can go to one web site but not move to any
others (following a link, using his bookmarks etc).  The MAX here says
he has a session up and his win95 software tells him he is still
connected, but there seems to be nothing being transferred to him. If he
switches off and on his modem things improve slightly, but not much.

Any suggestions ?
Thanks
Andrew
-- 
Andrew Thompson				andrew@nol.co.uk
Net Online			phone +44 (0)171 447 7447
16, Wigmore Street		fax   +44 (0)171 447 7440	
London W1H 9DE
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