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Re: (ASCEND) K56Flex disconnects and non-connects



We had this problem to. The fix for us was to use 5.0p6 which is no longer
on the Ascend ftp site. It has a probelm with Stacking. Since we don't use
stacking we applied 5.0ap6 which made a big difference. The problem was
that Rockwell took out v.fc support again. It's only in the 5.0ap6 code.


East County Internet Services, Inc
-Jess-
CFO
System Admin

On Sat, 28 Jun 1997, Norm Mccaffery wrote:

> We have been using Ascend Max 400's for a few months with no "major"
> problems. We got two 4048's in and placed them online (with 56k modems).
> Now, most of our 14.4 users cannot get online at all and many of our
> 28.8/33.6 and even 56k customers are having problems staying connected for
> any length of time. I have a Motorola 56k at my home and connect at 38k
> sometimes 40, but about 50% of the time it drops after about 5 minutes, and
> when it does stay connected it is very unstable (recieves for a few seconds
> then stops a few seconds). I have all the idle timeouts and max time online
> correct (I've checked them many many times). Using the same modem our users
> can call our remaining 4000's (without 56k installed) and everything works
> fine. I can also call the old units with my 56k Motorola and have no
> problems.
> 
> Anyone else having these problems? Any ideas what we can do to fix the
> situation and keep our customers happy?
> 
> Thanks,
> Norm
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