Ascend Archive
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Re: (ASCEND) 56K Modem Throughput Degradation
Kevin,
My user got an Answer from Supra/Diamond.
The answer is: "Rockwell released beta firmware for their 56K modems in
a "beta" chipset. Lot's of modem manufacturer's used this beta firmware
to get modems to market. Rockwell is now telling us that we have to recall
all of these modems and switch to "RAM Based" modems instead of "ROM Based"
modems. The "RAM Based" modem is out for Windows, but is not out yet for
the Macintosh [this user is a Macintosh user]."
My user's response is that he's returning the modem where he got it and is
suggesting that people NOT buy the Diamond modems since the majority of the
modems on the shelves will be this "Beta firmware" modem.
He's going to try the Zoom next.
-Rob
On Tue, 3 Jun 1997, Kevin Smith wrote:
> At 07:22 AM 6/3/97 -0400, Robert A. Pickering Jr. wrote:
> >Kevin,
> >
> >I posted a message to the list, and mailed you directly on it. Anyhow,
> >the part that I saw was:
> >
> >ati3
> >V0.114-03-K56_ACF_DS2
>
> This should read V0.519-.....
>
> >However, this version number seems WAY off from 5.19, and appears to
> >be some other version number. But, it's the only thing close.
>
> I talked to Diamond support, and they are going to get someone to call
> me regarding how they will handle the upgrades. They are currently shipping
> the 5.19 version....
>
> >If you find out more, let me know.
> >
> >We're also seeing the same problem with a Zoom internal card.
>
> Hmm....I'll give them all a call and find out for each vendor how to get
> the information, and how to arrange the upgrade when needed.
>
> >(I'm part of the Ascend K56 seed program, so got two K56 DM-12 cards, and
> >got 5 K56Flex client modems from Ascend. Modems are: Motorola, Zoom,
> >Diamond, Hayes, and one other that either we didn't get, or I can't
> remember).
>
> Robert, do you know when those K56 modems were shipped to you, since we may
> want to swap them out to rule out any possible problem there.
>
> >I'll find out if the Motorola and Hayes are seeing the same thing, although
> >I remember that the Hayes couldn't connect over 40K.
>
> I'll get as much data as I can from our LABs on which modems they were
> having any problems with...
>
>
> Kevin Smith Updated Service and Support
> Ascend Communications Resources are now at:
> http://www.ascend.com/service
>
--
Robert A. Pickering Jr. Internet Services Manager
Cincinnati Bell Telephone rob@fuse.net
A Rough Whimper of Insanity (Information Superhighway)
PGP key ID: 75CAFF7D 1995/05/09
PGP Fingerprint: B1 63 0C 09 D8 2E 5D 69 BB 61 A2 92 22 37 63 C3
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