Ascend Archive
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Re: (ASCEND) Experience with NetWarp128 and NetWarpPro?



I haven't sent my card back yet, and certainly would prefer to use it -IF I
can get it up and working in a TIMELY way.  I'd appreciate any help I can
get in making this thing work.

----------
> From: David Youatt <dyouatt@aw.sgi.com>
> To: Kevin Smith <kevin@ascend.com>
> Cc: Ascend User-Group <ascend-users@bungi.com>
> Subject: Re: (ASCEND) Experience with NetWarp128 and NetWarpPro?
> Date: Friday, June 20, 1997 11:24 AM
> 
> > From: Kevin Smith Thursday, June 19, 1997 6:31 PM
> > 
> > At 09:07 PM 6/18/97 -0700, David Youatt wrote:
> 
> > >Apparently so.  We have a few of the NW cards and have "invested" way
> > >too much time trying to make them work.  Here are the known problems
> > >(i.e. - problems known to Ascend) that we have encountered:
> 
> > > - card/driver conflicts with SoundBlaster cards or SoundBlaster
> > >chips on motherboards, there is apparently a fixed W95 and NT driver
> > >on Ascend's web site, but you have to wonder about someone who
> > >knowingly (I assume) releases an ISA card with known (presumably?)
> > >conflicts with what might be the most common "option" in a PC.
>  
> > That just does not make any sense. It would _not_ have been
> > released if this was a known problem - if by some stretch it was
> > released, then we would have included a "known problems" sheet
> > with the product.
>  
> > Drivers to fix this problem were posted on the FTP site on May 8.
> 
> Kevin, help me out here.  In the sentence above, you acknowledge
> the problem by saying that drivers to fix this problem were posted
> to your ftp site (which is true because we found them there), but
> in the previous paragraph, you say the product would not have released
> with this known problem.  None of the cards we bought had "known
> problems" sheet.  If you want them, we have the diskettes that came
> in the shrink-wrapped packages that contain the drivers with the bug.
> 
> > >Our experience is the same as Dick Bailey's.  Ascend have offered
> > >to buy back the cards which is commendable.  Had we know ahead of
time,
> > >we probably would have bought Pipelines (and enet cards for systems
> > >w/o them), but I may have a harder time pushing through a PO for more
> > >Ascend equipment.
>  
> > PLEASE note that despite these issues, which may be very significant,
> > there *are* customers using the NW/NWPro without any of them. Tech
> support
> > are working on identifying why there is a difference, and will have
> systems
> > being setup to replicate as many PC configurations as possible.
> 
> Ok.  You get the benefit of the doubt.  The reason I posted was to
> find someone who had the card/driver working reliably.  Please have
> someone who has them working contact me.  I'd like to know their
> system configs and what they did to get them working.
> 
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