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(ASCEND) Ascend <--> Bintec Router, Session dies
Hello...
we have connected a Bintec Router to an Ascend MAX4000.
Either using PPP or EURAW, 40% of the calls terminate
after no data is transmitted. (Routing etc is ok).
The syslog shows:
Jun 25 13:40:45 radius-stgt ASCEND: slot 9 port 2, Assigned to port, 071...
Jun 25 13:40:46 radius-stgt ASCEND: slot 9 port 2, line 1, channel 2, Call Conn8
Jun 25 13:40:46 radius-stgt ASCEND: call 112 AN slot 9 port 2 64K 5
Jun 25 13:40:47 radius-stgt ASCEND: slot 9 port 2, LAN session up, NAVIGATOR
Jun 25 13:40:57 radius-stgt ASCEND: slot 9 port 2, LAN session down, NAVIGATOR
Jun 25 13:40:57 radius-stgt ASCEND: slot 9 port 2, Call Terminated
Jun 25 13:40:57 radius-stgt ASCEND: call 112 CL 0K u=071.... c=35 p=60
Has anybody a idea what happens. This very very nice handbook (really
nice, what kind of handbook is supplied for such a $$ product: no
right index, missing disconnect causes, missing fatal error causes etc)
which would be better used for making a good fire :-) doent help
very much.
Sorry for these words, biut when paying about 30.000$ for a system i
can assume a better quality of handbook. I dont need a lot of
screenshots, i need help to determine what has caused any problem.
All these things are missing in the handbook and since one year
ascend should have had enough time to make a better one.
For this price you could expect a litte better support. It cant be right
to send your customer a cd telling them to print alle pages out (which
even takes with a good printer a few hours. This is not what i
understand in quality of service.
E.g in this case, i have searched all over the handbook, and i only
found a few lines about the syslog output. I want to know
what the c= and p= means etc..
Btw: does anybody have a list of fatal codes and their meaning ?
I know guys from ascend are reading this list: consider that times have
changed. Now a few other products are available on the market
especially they have a better prrice for the modem cards and ascend
isnt the only solution any more. So ascend should make a few
efforts to be better than the others. The )&$&) Handbook makes me
very angry and i am close to consider using another product, just
because of the handbook !!!
Winfried
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