Ascend Archive
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Re: (ASCEND) Erols PBX issue ?
Jason Nealis sez:
>
>
>
> Ahem, Well I wouldn't call it common practice for our support to
> invoke answers as desired. Unfortunatly we have the same problem
> as all ISP"s (A High turn-over rate in Tech-Sup), And a small
> staff working in the NOC. Anywayz.
I do not mean to imply that there is NOT a potential for PBX-grief,
or that Erols has the exclusive franchise on "original" TS answers.
But I do regard the reported statement that Erols has a 'policy'
re: PBX's to be .....reaching.... just as 'need the modem' answer
I cited was.
(And yes, the Erols NOC staff works very hard, for which I am
grateful -- if they didn't, I'd never get my Ascend mail.....)
--
A host is a host from coast to coast.................wb8foz@nrk.com
& no one will talk to a host that's close........[v].(301) 56-LINUX
Unless the host (that isn't close).........................pob 1433
is busy, hung or dead....................................20915-1433
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