Ascend Archive
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(ASCEND) Re: ascend-users-digest V96 #1159

We've been in business for over three years, and we've also
used Ascend equipment for that time.  Our Pipeline 400 was
great until some 4.5 release, when we started to get spontaneous
reboots.  We eventually upgraded to Max 1800's.  They were
ok initially, with local profiles and working by themselves.
Once we enabled ANY other feature -- RipV2 instead of Proxy Arp,
stacking, Radius instead of local authentication -- the party
was over.  We haven't had a week of reliable operation with our
Ascend equipment.  Yes, we have open trouble tickets and a TR#...
and the problems persist.  Even by themselves they weren't trouble
free -- the Max 1800's don't always reset properly.

I'm glad it's worked out well for you.  Please -- buy our remaining
Ascend equipment.  Cisco has worked great for us.

Read the back-issues of this mailing list if you don't think
there's a legitimate complaint here.  It's not just one person
experiencing problems.  In our case, we bought a box specifically
designed as a BRI router, with two empty slots, which we never
populated.  We're only using it as a BRI router.  Shouldn't it
be able to handle the most rudimentary functions it was designed
for without crashing or degrading service frequently?  Our P400
was ok.  Our Max 1800's have NEVER worked correctly from day one.
If Ascend really wanted to stand by their products, they could
commit to fixing them by a certain date, or buy them back.

Mike Berger
Shouting Ground Technologies, Inc.
direwolf@shout.net

> ------------------------------
> 
> From: "Troy Settle" <rewt@i-Plus.net>
> Date: Wed, 13 May 1998 01:06:58 -0400
> Subject: Re: (ASCEND) v.90
> 
> I've been in the ISP business for about 18 months now, and since day 1, I've
> been using Ascend products.  Ascend Max 4004, 1800, 4048, Pipeline 50,
> Netwarp PRO, and of course, Radius.
> 
> I don't know how long you've been working with Ascend products, but over the
> last 18 months, I've used about every 3rd or 4th code release (from 4.6C to
> 6.0.4) for the Max 4k and 1800.  Stacking has worked in every version, RIP
> has worked in every version.  Recently, I turned RIP off, and moved on to
> OSPF.  Worked like a charm soon as I booted up (kinda sucks to have to
> reboot to get OSPF going).
> 
> 
> I don't know what your beef is, but I've had no serious problems that didn't
> end up being directly caused by a mistake I made.  I have confidence that
> when the v.90 code comes out, it'll be of better quality than k56flex was
> when initially released, which wasn't too awful bad anyways (sure it had
> problems, but the few flex users we had at the time understood the nature of
> the problem).
> 
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