He got stalled on the first one. The Pipeline was to be installed "down the hall" from the telephone room. Symptoms were as follows: 1) Plug (pre-programmed) Pipeline into RJ-48 cable to telco's Adtran "FNID", which telco had loopback tested only hours before. 2) Pipeline reports "CARRIER" on status screen, but after a few minutes, goes to "Blue Alarm" (All Ones, meaning a bad upstream repeater or a problem upstream of an upstream repeater). Ask tech to go look at lights on Adtran. By then, all lights except the "power" light are dark. (Strange, a Blue Alarm from a dead Adtran? Hard to imagine. Maybe the Pipeline is confused by this state of affairs, and will not go to Red Alarm for some reason...) 3) Call telco. Yes, there IS a repeater in the circuit, since the customer premise is so far from the CO. Telco rolls truck to check repeater, tech goes to get coffee and wait for a pager message. 4) Telco calls. Nothing wrong with repeater, AND Adtran STILL loops back just fine, thank you very much. 5) A puzzlement. Page my tech, send him a message to go look at Adtran lights, call back with results. 6) Tech calls back. Only the Power light is lit on the Adtran. A further puzzlement. (Adtrans AND PairGains BOTH show 4 (count 'em, four) green solid lights when they are happy). 7) Pull out Adtran manual, look at descriptions of lights. We should have at least the "SX" light on, since a lack of an SX light means that there is no "Sealing Current" to the telco side of the Adtran. 8) Call back telco test position. Compare circuit ids, customer premise addresses, etc. (Multiple new frame relay drops ordered together, maybe they are testing the wrong circuit.) No such luck. They loop the Adtran again, claim all is well, and ask me if my tech might be drinking something other than coffee this AM. 9) Page tech again, send him message to ask him to check Adtran lights AGAIN, insure that there is only one Adtran at that customer site, and insure that he is looking at an Adtran and not a PBX component or something. Tech reports that only power light is lit on ONLY box stenciled "Adtran". 10) Tell my tech to unplug Adtran power supply from wall socket and cycle power on the unit. (Maybe the customer prem side is "confused", and need a slap in the face.) 11) Tech calls back. "What power supply?", he asks. (Tech had never seen an Adtran before.) 12) Call Telco. Ask them when Adtran units started being made without 120Vac power supplies. Telco rolls truck to deliver missing power supply to customer site. 13) Expected on-site tech time 20 mins. Actual onsite tech time 1.5 hours. Conclusions: The voltage from the line itself IS enough to light the "power" light on Adtran units, and enough to make the Adtran "work" from the point of view of the telco? The voltage is also just enough to charge up a few capacitors in the onboard DC power supply circuits, and make the Adtran "run" for a little while? Pipelines get something that they want to call "all ones" from an Adtran (List 1-5, Issue 2 at least) that has no power on the customer premise circuitry? Plugging in Pipeline draws current, and discharges aforementioned capacitors in Adtran? Train your techs to look for the pretty green lights (four, count 'em four!) FIRST !! How do Bevis & Butthead watch MTV with only a "rabbit-ears" antenna? james fischer jfischer@supercollider.com ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request@bungi.com To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> </PRE> <!--X-MsgBody-End--> <!--X-Follow-Ups--> <!--X-Follow-Ups-End--> <!--X-References--> <!--X-References-End--> <!--X-BotPNI--> <HR> <UL> <LI>Prev by Date: <STRONG><A HREF="msg09377.html">Re: (ASCEND) Max TNT upgrade from 1.2ap12 to 1.3Ap6</A></STRONG> </LI> <LI>Next by Date: <STRONG><A HREF="msg09374.html">Re: (ASCEND) radius (fwd)</A></STRONG> </LI> <LI>Prev by thread: <STRONG><A HREF="msg09374.html">Re: (ASCEND) radius (fwd)</A></STRONG> </LI> <LI>Next by thread: <STRONG><A HREF="msg09378.html">(ASCEND) P130 Config Problems</A></STRONG> </LI> <LI>Index(es): <UL> <LI><A HREF="mail26.html#09379"><STRONG>Main</STRONG></A></LI> <LI><A HREF="thrd192.html#09379"><STRONG>Thread</STRONG></A></LI> </UL> </LI> </UL> <!--X-BotPNI-End--> <!--X-User-Footer--> <!--X-User-Footer-End--> </BODY> </HTML>