I have had enough - it is time to make my voice heard and try and raise as many other voices in protest as I can. First, a little background: An Ascend Max4004 with 4 PRI 5ESS inbound lines, RIP=OFF, OSPF=OFF, Static routes all the way. 6-56K 12 modem cards. Mixed Analog/ISDN incoming calls. Analog handled through Radius with a primary and 2 backup servers. ISDN handled through Ethernet-Connection profiles. A simple, static, not much changes over time setup. No stacking, no dynamic changes, Analog uses IP addresses from a pool on the same flat class C block as the Max itself, the ISDN folks are all on subnets from a different class C address block with routes properly in place in both the Max and a Cisco router. Now....the problem(s): 1. How hard is it to get either an i or p software Rev. that supports 56Kflex/Rockwell 1.x or later - and - ISDN without the HDLC going insane - and - V.34/fc/fast - and - works with radius Auth/Acct? A. What was it, p16 that introduced Rockwell 1.x, but also introduced the ISDN HDLC insanity? B. p23/24 introduced v.fc/fast support but also added Radius insanity? C. p27 solves the Radius insanity, has v.34/fc/fast, has Rockwell code 1.x but it has been 11 weeks since you added HDLC insanity - where is the fix? I have also noted with increasing frequency you folks adding 'enhancements' to the p series - look folks, that is for the i series, leave the p series bloody well alone for features and concentrate on just fixing bugs. And while you fix one bug don't add three more in the process please. 2. I was happy to see you consolidating the p series docs to include all the previous ones as well. Now to continue that line....why is it certain features, even with a new set of manuals, I have to go all the way back to 4.5 and 4.6 manuals to find what they do/how to use them? There are certain features that you may have to research 7 or 8 different manuals, online and/or paperbased, just to find the answers. Why can't you have one baseline manual, an i series and then a p series that between them has ALL the functions, features, syntax, etc.? 3. Lastly, this HDLC problem blind-sided me, we can find out in the docs what bugs/enhancements you have fixed, but where can we find out what issues are still pending? It would have been nice if there had been an online resource where I could have gone to see what problems were still pending and let me make the decision whether to upgrade or not with information in hand instead of seeing, yeah, they fixed that bug, cool lets upgrade, then finding out all my ISDN customers are going to be very unhappy with this upgrade - after the fact? If you know there is a problem, tell us about it please. I have been a staunch and loyal supporter of all things Ascend, fending off marketing people from Cisco, Livingston, Hayes and US Robotics because I believed Ascend was the best. Folks, the very foundations of that belief are being shaken to the core. My customers are losing their faith in us, and I am losing my faith in you. I hope you listen well to this because from what I hear from your own tech support people and read in this list, I am not the only one. The boss is looking at/is spending thousands of dollars to set up a parallel system, one to handle 33.6 or less and ISDN, another to support 56Kflex. In the past where we spend our money would not have been questioned, now.....do we go with Ascend or someone else? Thanks for your time, Randy E. Reinhardt - System Administrator - Pyramid.Net 2701 Conestoga Drive , Suite 123, Carson City, NV. 89706 Email draco@pyramid.net - or - draco@dragonkeep.com <A HREF="http://www.dragonkeep.com">http://www.dragonkeep.com</A> - and - <A HREF="ftp://ftp.dragonkeep.com">ftp://ftp.dragonkeep.com</A> Admin 702-884-3202 Tech 702-853-4227 Fax 702-884-1827 Pager 702-861-2825 "Every hero becomes a bore at last." "That's when we get to eat them right?" "Correct." said the great Draco Draconis to his young son. Partial credit to:Ralph Waldo Emerson (1803-82) ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request@bungi.com To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> </PRE> <!--X-MsgBody-End--> <!--X-Follow-Ups--> <!--X-Follow-Ups-End--> <!--X-References--> <!--X-References-End--> <!--X-BotPNI--> <HR> <UL> <LI>Prev by Date: <STRONG><A HREF="msg09443.html">Re: (ASCEND) updating Hayes Accura...</A></STRONG> </LI> <LI>Next by Date: <STRONG><A HREF="msg09440.html">(ASCEND) IE4.0 vs. Pipeline Monitor/Configurator.</A></STRONG> </LI> <LI>Prev by thread: <STRONG><A HREF="msg09531.html">RE: (ASCEND) IE4.0 vs. Pipeline Monitor/Configurator.</A></STRONG> </LI> <LI>Next by thread: <STRONG><A HREF="msg09561.html">Re: (ASCEND) Patches?</A></STRONG> </LI> <LI>Index(es): <UL> <LI><A HREF="mail23.html#09445"><STRONG>Main</STRONG></A></LI> <LI><A HREF="thrd196.html#09445"><STRONG>Thread</STRONG></A></LI> </UL> </LI> </UL> <!--X-BotPNI-End--> <!--X-User-Footer--> <!--X-User-Footer-End--> </BODY> </HTML>