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(ASCEND) Who's fault? P75 or my ISP. Cannot get on the Net.

Hi,

I am about to give up on ascend P75 or my ISP (www.stratos.net).
It has been almost two weeks since I got the P75 and we
still haven't been able to get my three computers to connect
to the Internet. All these, despite several hours of Ascend
Tech Support and Stratos Tech Support - we were even on conference
call! Acsend seemed to blame Stratos. And Stratos seemed to blame
Ascend. So who is at fault? I'll let you be the judge.

ISP (Stratos)

I have a single IP from them

an IP address: 	209.81.153.178
remote address: 	209.81.152.1
subnet mask:		255.255.255.192 

Ascend

firmware:		5.1A
option 1:		set p75 as 209.81.153.178
			set my NT server to be 209.81.153.180
			with subnet mask 255.255.255.192
			and assign my 95 and BETA to be 209.81.153.179 and 209.81.153.181
result:		can ping from p75 at termserv mode
			but none of the machines can ping outside of the LAN

option 2:		use NAT
			set p75 as 200.200.200.200
			set my NT server to be 200.200.200.202
			with subnet mask 255.255.255.0
			and assign my 95 and BETA to be 200.200.200.201 and 200.200.200.203

result:		it doesn't seem to work still.

			(However, at one time about two
			weeks ago, while on the phone, I was able to surf the web
			with the NT server. In fact, I thought it worked. That was
			version 5.0b. Afterwards, when I turned on more than one machine,
			it didn't work. An ascend tech support told me I need to wait 
			for 5.1A for NAT for LAN. Now I have it, it still didn't work)

Ascend claims that my ISP is at fault because they should not assign a
static address to me but rather assign a dynamic one....

So who is at fault? Are there anyways to rectify the situation?
I am seriously considering dropping my ISP account to another provider or
returning the P75 and get a Cisco 700 series...

This should have been no more than one day of work!


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