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Re: (ASCEND) Problem with Hayes Accura modem

Just make sure this modem has K56Flex, and NOT 56KPlus - a former protocol
by Lucent, that it's NOT fully compatible with K56Flex.
In fact, I have a MAX4000, and had a hard time with some Lucent modems,
until I figured out this protocol issue.
Try to set S38=0 as init string. This will force V.34. I bet i'll connect.
Then, try to find the driver & firmware update for this modem, to use
K56Flex. It worked to me.

Ricardo
All Ways Digital Provider
Salvador/BA-Brasil
 MAX4000 - 6.1.3 - everything fine

-----Original Message-----
From: Stephen Chen <stephen@eni.net>
To: <ascend-users@max.bungi.com>
Date: Quinta-feira, 16 de Julho de 1998 22:38
Subject: (ASCEND) Problem with Hayes Accura modem


>We have a Hayes Accura 56K+fax external modem (5674US) that would not
>connect to our TNT with 2.1.3.  After handshaking, Windows 95 displays the
>normal "Verifying Username and Password" dialog, and then it disconnects
>with not able to negotiate proper protocal message.  OK, so this modem
>might not work with v.90 code, but it connects perfectly everytime into our
>MAX 4004 boxes running 6.1.3.  Both the TNT and MAX are using the same
>RADIUS to authenticate, so the username/password shold be correct.  In
>fact, I could use Hyperterminal to dial into TNT without any problem, just
>not with Window 95's DUN using PAP.
>
>I did install the msdun12.exe upgrade from Microsoft and that didn't do
>anything.  The DUN upgrade or winsock isn't the cause anyway because I
>could connect fine with a USR modem on the same computer.  I would hate to
>deploy this TNT and have all the Hayes user call our support line.
>
>Any suggestions??
>
>Thanks,
>
>Stephen Chen
>Epoch Internet
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