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Re: (ASCEND) Dead Pipeline 50 -- How to reset?

Looks like you are correct.   The pipeline held the software load 5.1ap8 for
3 days, and then after a software reboot lost it's configuration, and after
a hardware reset went back to rebooting into self test mode.

The only thing that I don't get is where do the docs ever say to
go to 4.6Ci18 first, then 5.X ?????  This may have been in
the docs in the past, but when I went in to get 5.1 it was not
mentioned in the upgrade or filename information anywhere.
It seems like this would be a very important thing to communicate unless
you just wanted to sell a bunch of replacement pipelines to people.

Scott


-----Original Message-----
From: Steven Guerin <sguerin@verio.net>
To: 'MyLink Ascend Admin' <Ascend@mylink.net>; ascend-users@bungi.com
<ascend-users@bungi.com>
Date: Saturday, July 18, 1998 1:26 AM
Subject: RE: (ASCEND) Dead Pipeline 50 -- How to reset?


>Unfortunately, you have a DEAD p50.  You apparently fried the NVRAM.  I
>know this, b/c I did it on one of my p50s.  You can jumper it and load
>the software via the serial port, but the p50 is now VERY unreliable.
>What happened is that you upgraded from 4.6B+ to 5.x.  In the upgrade
>notes, there is a huge warning that says when upgrading from 4.x to 5.x,
>it is mandatory to upgrade first to 4.6Ci18, then to 5.x -- in order to
>avoid frying the NVRAM.  Doesn't happen every time, but when it does, it
>hurts. :-/
>
>===
>Steven Guerin <sguerin@verio.net>
>Verio Gulf South (Communiqué) -- Technical Operations
>
>
>-----Original Message-----
>From: MyLink Ascend Admin [mailto:Ascend@mylink.net]
>Sent: Friday, July 17, 1998 11:55 AM
>To: ascend-users@bungi.com
>Subject: (ASCEND) Dead Pipeline 50 -- How to reset?
>
>
>We have an ancient pipeline 50 that lost it's ability to establish
>ISDN connections today.  The software was 4.6B+ so
>naturally I figured it was time to upgrade the software in the box
>to see if it would start working agin..it had been giving us random
>problems for some time such as rebooting when attempting telnet
>connections, etc... ..so it was flashed to 5.1A+ and restarted....only
>it didn't come back up....just constantly brings up the power on Self
>Test and reboots...over and over.
>
>A call to ascend was placed, they took the model number and serial
>number (6118134) then immediately told me that an RMA would be
>issued.  I get a fax saying sorry, the unit is out of warranty and it
>will be $127 to repair it or $236 to replace it.
>
>Now I can understand the need for a warranty, but I get the feeling
>that these old style pipelines were pieces of shit to begin with
>and the software they shipped on the unit was crap and has never
>worked reliably...so I have a little frustration at trying to update the
>software (exactly according to directions, done it plenty on our newer
>pipelines....it was the software or the hardware that screwed the unit)
>and having to pay for ascend's sorry ass engineering mistakes.
>
>Now to the point,  any ideas on how to fix this pipe without shelling
>out
>to ascend agin?  Can I just open the unit up and clear some jumpers
>or something and reload a software rev through the serial port?
>
>Thanks,
>Scott McDonald
>Scott@MyLink.net
>
>
>
>
>
>
>
>
>
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