Ascend Archive
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Re: (ASCEND) Limit available hours in Radius profile



On Fri, 24 Jul 1998, Mike Hughes wrote:

> On 24 Jul 98 at 7:59, J-Mag Guthrie wrote:
> 
> > I must not have been clear.  I want them to only be able to connect
> > between 7am and 5:30pm.  Is there a way?
> 
> Thing is, in your situation would that really help?
> 
> You've already said that they cannot configure their own backsides, 
> so even if you do deny their logins outside of business hours their 
> router will keep trying to dial.
> 
> Now to get as far as authentication (at which point you want to drop 
> them), the call will have been answered. Hence, your customer will 
> get billed for the call by the telco anyway.

That's not the problem (flat rate ISDN pricing).  The problem is them
tying up my dial-in lines for 20+ hours average per day.  

> Now, over here in the UK, where we have the archaic idea of a minimum 
> call charge (which is about 5 pence), this approach would end up 
> costing the customer a whole lot more because of the repeated 2 
> second calls!

This would serve him right.  We've offered twice to send someone out there
*at no charge* to fix it, but they'd rather pay their "consultant" to not
fix it.  

> In this case, I would look at two solutions, either suggest they get 
> some training for their IT person/people, or provide a "managed" (or 
> at least preconfigured) router solution, where they don't have 
> full access, so can't screw the config up.

I like Joe Shaw's idea of rotating profiles.  I can even do the M-F thing
with that.  

- J-Mag Guthrie

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