Ascend Archive
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Re: (ASCEND) Dial-in problem.
>On Fri, 24 Jul 1998, Peter Lalor wrote:
>
>> >From: Andy Walden <andy@enigma.mtco.com>
>> >This is an odd problem where we have customer that can dial into one city,
>> >but can't another. Both cities have pretty much identical TNT's. If she
>> >moves her computer anywhere else, the situation does not change. Even from
>> >other cities, she can't dial into her local number, but can into another
>> >number. We are the phone company, and her lines have been checked, even
>> >though its irrelevant. We can take a laptop out and it works fine. She has
>> >a mac with a mac supra v.90 modem and gets dropped after about 3 minutes.
>> >has anyone had any similar experiences? thanks.
>>
>> As you can glean from my signature, we have a lot of Mac customers. I'd
>> suggest checking LQM, and make sure it's off on any TNT running 2.0.7 or
>> later.
>>
>> Check the disconnect codes. 240 is LQM.
>>
>It is...I knew I would hear that in responses and meant to mention it in
>the orginal email. Definetly turned off in both boxes as well as
>compression too.
What are the disconnect codes?
Is the client's modem's firmware current?
When you tried the laptop, did you use her modem?
What System and PPP dialer software is the client running?
Peter Lalor Infoasis
plalor@infoasis.com The San Francisco Bay Area's
415-459-7991 x102 Macintosh Internet Service Provider
415-459-7992 fax http://www.infoasis.com/
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