Re: (ASCEND) 2 problem

To: Sajari <sajari@staff.singnet.com.sg>, <ascend-users@bungi.com>
Subject: Re: (ASCEND) 2 problem
From: "Mike Hughes" <mike@dircon.net>
Date: Fri, 1 May 1998 14:40:36 +0000
In-reply-to: <Pine.OSF.3.93.980501212056.10330B-100000@singapura.singnet.com.sg>
Priority: normal
References: <199805010854.JAA15810@mailhost.dircon.co.uk>
Sender: owner-ascend-users@max.bungi.com

On  1 May 98 at 21:23, Sajari wrote:
> 
> Hi there!
> 
> > That's their PBX to blame then. Easy solution - don't dial through 
> > that PBX. If they have access to a Direct Exchange Line, then they 
> > should stick with that, if not, recommend that they have one 
> > installed.
> > 
> 
> Not as easy as said than done.
> Most of the user have no problem connecting before we upgrade all
> our card to 56k when going through their PABX system.

Ah, so they are laying the "blame" squarely at your feet then!

My next reaction is to think about what sort of PBX are they using, 
and does it affect multiple customers with different PBX switches?

Mike
-- 
Mike Hughes - Network Services         mike@dircon.net
Tel: 0181 297 0300                     http://www.dircon.net/
Fax: 0181 463 9820
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References:

Re: (ASCEND) 2 problem

From: "Mike Hughes" <mike@dircon.net>

Re: (ASCEND) 2 problem

From: Sajari <sajari@staff.singnet.com.sg>

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