Ascend Archive
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Re: (ASCEND) Disconnect 185 on V.90 code?



At 11:31 PM 5/20/98 -0700, Kevin A. Smith wrote:
>At 01:48 AM 5/21/98 -0400, Jason Nealis wrote:
>>
>>(My users often say that their IP goes dead), So they hang-up and dial
>>back in). To me this sounds like a massive retrain.
>
>That is a perfect example of what I'm trying to say. There is a problem
>there that causes the end user to disconnect. The disconnect produces the
>cause 185....most likely nothing to do with the original "problem"...

Often more useful information is available by combining the progress codes
with the disconnect 185s..... for example if Progress Code is 60 and
Cause Code is 185, then we may have a problem, as this means the session was 
up when disconnected and registered the 185.


Kevin Smith			Ascend Communications...
Customer Satisfaction	...where Network Solutions never end.

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