Re: (ASCEND) P75 has a hard time connecting to my ISP

To: <ascend-users@bungi.com>
Subject: Re: (ASCEND) P75 has a hard time connecting to my ISP
From: "Michael R. Turner" <mikeyt1@gte.net>
Date: Wed, 27 May 1998 18:49:57 -0700
Reply-To: "Michael R. Turner" <mikeyt@ibm.net>
Sender: owner-ascend-users@max.bungi.com
I was really hoping that someone would have responded to this problem.  I
have this problem using a P75 connecting to gte.net in Redmond WA.  I
switched to a local ISP, and while this was a lot better (I'd notice this
problem once a week or so), the equipment on his end would not do the Ascend
dynamic bandwidth junk.  So, I made the tradeoff (price, function, etc) and
went back to gte.net.

I did the wanOpenning trace, and decoded it.  All that would happen on the
bad calls were the "Hello" packets:

XMIT-3:(task: 1F3808, time: 671689.76) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
RBAD-3:(task: 1F3808, time: 671690.93) 8771 octets @ 258420
  [0000]: DE DD DD DD DD DD DD DD DD DD DD DD DD DD DD DD
  [0010]: DD DD DD DD DD DD DD DD DD DD DD DD DD DD DD DD
  [0020]: DD DD DD DD DD DD DD DD DD DD DD DD DD DD DD DD
  [0030]: DD DD DD DD DD DD DD DD DD DD DD DD DD DD DD DD
XMIT-3:(task: 1F3808, time: 671693.73) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-3:(task: 1F3808, time: 671697.73) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-3:(task: 1F3808, time: 671701.73) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-3:(task: 1F3808, time: 671705.73) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-3:(task: 1F3808, time: 671709.73) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-3:(task: 1F3808, time: 671713.73) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-3:(task: 1F3808, time: 671717.73) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-3:(task: 1F3808, time: 671721.73) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-3:(task: 1F3808, time: 671725.73) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-3:(task: 1F3808, time: 671729.73) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-4:(task: 1F3808, time: 671738.61) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
RBAD-4:(task: 1F3808, time: 671739.81) 8971 octets @ 258420
  [0000]: EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE
  [0010]: EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE
  [0020]: EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE
  [0030]: EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE EE
XMIT-4:(task: 1F3808, time: 671742.53) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-4:(task: 1F3808, time: 671746.53) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-4:(task: 1F3808, time: 671750.53) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-4:(task: 1F3808, time: 671754.53) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-4:(task: 1F3808, time: 671758.53) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-4:(task: 1F3808, time: 671762.53) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-4:(task: 1F3808, time: 671766.53) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-4:(task: 1F3808, time: 671770.53) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-4:(task: 1F3808, time: 671774.53) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32
XMIT-4:(task: 1F3808, time: 671778.53) 29 octets @ 25C754
  [0000]: FF 03 C0 21 01 01 00 19 00 04 00 00 01 04 05 F4
  [0010]: 11 04 05 F4 13 09 03 00 C0 7B 6E AF 32

This is really a pain in the but.

Michael R. Turner
mikeyt@ibm.net

-----Original Message-----
From: John Cain <cain57@yahoo.com>
To: ascend-users@bungi.com <ascend-users@bungi.com>
Date: Sunday, May 24, 1998 7:36 AM
Subject: (ASCEND) P75 has a hard time connecting to my ISP


>Hi..  Here is a question I need some help with..
>
>I have problems connecting to my ISP before, but I am starting to
>trace it down a little bit more, here is my info.....
>
>I have an Ascend Pipeline 75, the latest model running the latest SW
>(6.0.2).  A few weeks back after my local ISP did some major upgrades,
>I started having a really hard time logging in, (I am a dial-up ISDN
>128K customer).  My ISP said it must be me, since nobody else was
>complaining.  I doubted it was me, since I hadn't changed a thing, but
>I fiddled whit all my configs, my cables, my PC my network card,
>everything possible.  I finally called Ascend Tec support.  They
>telnetted into my P75, looked at all my configs and said it looked
>good.  The guy then made it connect to Ascend's router several times,
>and it did so immediately, with no problems at all.  Next he got my
>info, and made it try to connect to my ISP..  NO GO.  He noticed that
>my router is sending packets, but the ISP's router was not answering
>back.  (He said it was analogous to my P75 saying "Hello, Hello?"  and
>the ISP's router not answering back.)  I now learned which window on
>my status monitor to look at, and I see what he means.  After several
>connects and disconnects, my ISP will eventually send packets back,
>then we connect immediately.  Usually the failure rate to connect is
>about 66%.  Once we do connect, however, the connection is superb, and
>I have no problems, it is just a PITA to get connected.  My ISP seems
>to still think this is my router's problem.
>
>You folks got any clue as to what is causing this??  Ascend says it is
>the ISP.  The ISP thinks it is my router, or the teleco (but they came
>out and spent hours testing everything, and say the line is perfect, I
>am only 800 feet from the CO)..
>
>I am looking for something to tell my ISP to look into (hardware
>problems, known software problems, they just got TNT's and use Max's
>also, they use all Ascend equipment, and always use the latest SW
>builds) or some way for me to better diagnose this, so it can be
>fixed..  It is really a huge pain, to have to dial, hang up, dial,
>hang up over and over and over.
>
>I am not getting busies, if that is what you are thinking, since I
>know how the router treats those, and it is completely different..
>This happens from any software, looking for an Internet connection, or
>even direct dialing from the status window, makes no difference. It
>happens at all times of the day and night, no difference. And like I
>said, it all started suddenly after a major upgrade at my ISP.  It
>also seemed to happen shortly after I complained of the long sign-on
>times.  It used to take me about 15 seconds to log-in to my ISP, then
>it took about 2-5 seconds after he made some (unknown to me) changes,
>he just e-mailed me and asked if it was faster to connect, and it was.
>
>Anyhow, please HELP me/us!!  All replies most appreciated..
>
>
>--  John
>  5/24/98
>
>
>
>
>
>
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>
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