(ASCEND) TNT Disconnects

[Paul Robinson <paulr@asnet.co.nz>]

We have a TNT in an ISP environment and some users are complaining about 
getting disconnected within the first 5 minutes of logging on.  They 
connect happily and everything seems to work fine before the disconnect 
occurs.  This sometimes happens to the same user 4 or 5 times in a row, but 
eventually a stable connection can be established and the session stays up 
for hours (until terminated by the user).

We are running 7.0.4 and are using R2 circuits - We are also using the 
single slot CSM3 cards that are *supposed* to be able to take datacalls :>

I hear from Ascend that this problem has occurred in similar setups to ours 
and a work around has been to disable data-call (in the call-route profile, 
index 1 by default).  I did this yesterday and am waiting to hear how 
things are going.

I am wondering if anyone here has had a similar experience?  If not I guess 
I will be waiting for the ga version of 7.2 to arrive and hope the new 
modem code will fix it.

If I have left out any detail of our setup that is relevant please let me 
know.
Thanks!

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Paul Robinson, Network Engineer.

Asnet Limited, Lvl 14, 43 Johnston St, Wellington, New Zealand
Voice: +64-4471-1287, Mobile: +64-2170-2908
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