Re: (ASCEND) Frequent Disconnects

[eseider@postnet.com]

We were having very similar problems on our TNT's when they were running 2.1.9 with the 48modem-56k-card.  Since upgrading to 7.0.4 those problems have for the most part disappeared.  There is also a
firmware upgrade available for these Compaq modems available on the Compaq site that helps.  My understanding from my Cisco rep (whose products also have the same problems) is that the modems in
Compaqs are not following the final version of the V.90 standard.

Hope it is helpful.







"Rodney Brown" <rlb@multipro.com> on 05/28/99 09:22:25 AM
                                                                                                                                                                                                        
                                                                                                                                                                                                        
                                                                                                                                                                                                        


                                                              
                                                              
                                                              
 To:      "Matthew Boeckman - RMI" <matthewb@kc.rmi.net>,     
          ascend-users@bungi.com                              
                                                              
 cc:      (bcc: Eric Seider/PTZ)                              
                                                              
                                                              
                                                              
 Subject: Re: (ASCEND) Frequent Disconnects                   
                                                              








Let me start off with the compaq customers, they are getting alot of 11s and
45s. We sent a tech out to a customer's house, while I monitored from the
office. I was seeing a lot of 11s and 45s for this customer. I've had the
telco check the customer's phone lines and I had them check our channelized
t1 lines and he couldn't find anything wrong.

Thanks,
Rodney


-----Original Message-----
From: Matthew Boeckman - RMI <matthewb@kc.rmi.net>
To: Rodney Brown <rlb@multipro.com>; ascend-users@bungi.com
<ascend-users@bungi.com>
Date: Friday, May 28, 1999 7:29 PM
Subject: Re: (ASCEND) Frequent Disconnects


>What are the disconnect cause codes?
>Are they all the same... or different causes?
>--------------------------------------------------------------------------
>Matthew Boeckman                Voice: (913)319-7735
>Network Administrator           Fax: (913)319-7786
>RMI.NET - KC                    Web: http://www.kc.rmi.net
>
>How do you spell Megalomaniac?
>
>"I took the initative in creating the internet" - Al Gore
>--------------------------------------------------------------------------
>----- Original Message -----
>From: Rodney Brown <rlb@multipro.com>
>To: <ascend-users@bungi.com>
>Sent: Friday, May 28, 1999 4:15 AM
>Subject: (ASCEND) Frequent Disconnects
>
>
>> We have several customers with Compaq computers and modems from companies
>I
>> never heard of, who are experiencing frequent disconnects. Does anyone
>have
>> a working solution for this problem. We have on our end Max 4048s with v
>> 7.0.4 software.
>>
>> Thanks,
>> Rodney
>>
>>
>> Rodney Brown
>> The MultiPro Network
>> 127 North Oak Avenue
>> Cookeville, TN 38501
>> (931) 528-0465 ext 228
>>
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>>
>
>

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