Re: (ASCEND) Still no help...

[Jim Logan <jim@top.net>]

Any Box?  I know I applied for Firewall Upgrades (hash) on Pipe units, a 
month ago, got one email back with 2 of them, nothing ever on the other 2. 
Sent in another request via their Web Page (Firewall 4 Free) 2 weeks ago, 
still no response.  All I can say is even their Web Support has gone way 
down in quality over the last 6 months.


At 11:14 AM 5/7/2000 -0700, you wrote:
>>From: Matthew Smith <m@mmsnet.co.uk>
>>
>>Have you tried registering on esight (links on lucent.com, registration
>>takes ~24 weekday hours) and asking their.  If you have a new box, then you
>>will have access to webchat (or something similar).
>
>Actually, if you register a box--any box--you'll get access to their tech 
>chat for 90 days or so. If you then register another box...
>--
>
>Peter Lalor           Infoasis
>plalor@infoasis.com   http://www.infoasis.com/
>
>"Where's my burrito?" -- Homer
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