Re: (ASCEND) Call refusals

[Dean Frye <dafrye@lucent.com>]

Disconnect code 9 means no modem is available to answer the call.

Do you have a failed modem card? Maybe there are more DS0s than modems? 
What does "show modem" tell you when this happens?

cheers,

dean



At 10:26 AM 5/16/00 -0400, you wrote:
>Starting about a week ago, customers began complaining that they
>were getting busy signals on our MAX 4048 with 7.0.22.  The Max
>showed far less than a full load, sometimes as few as 10 users, but
>did generate busies.
>
>We turned on syslog logging and got errors like these...
>
>slot 0 port 0, Call Refused [MBID 66; 8561234567->5551212]
>call 131 CL 0K   c=9 p=2
>slot 0 port 0, line 1, channel 18, Far End Hung Up
>
>Bell Atlantic seemed to think it was a line problem at first, but after
>running tests for an hour they decided it wasn't anything on their end.
>Last night we maxed out at 18 customers; while Bell was here, we
>were over 20 without a problem.  It seems to get worse as things
>are busy (ie: evenings), then gets better when things are less busy.
>Looks like a resource problem inside the Max, but we haven't
>changed anything in a long time, long before this problem started.
>
>The documentation we have doesn't list cause code 9.  That would
>probably tell us a lot about the problem.  Can someone tell me what
>that might mean?
>
>We've got another 4048 at another site working fine, and a 6000
>at a third site with no problem at all.
>
>Help!
>
>Bob

===============================================================
Dean Frye.                                           Lucent SPN
Level 38/55 Collins                     em:   dafrye@lucent.com
Melbourne, Victoria                     voice:   +61.3.96567084
Australia 3000                          mobile:   +61.418546635
===============================================================

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