On Tue, Jun 26, 2001 at 03:19:19PM -0500, Colin Kilbane wrote:
> I've been refering people to tran micro for quite some time now.  Of the
> people that I referred, about 15 or so bought their machines there and all
> of them have been satisfied 100%.  I have personally built 6 machines with
> them and have had no problems.  Sure you can get it cheaper on line, but
> then factor in shipping, at least 10 to 30 bucks and the fact that you get
> exceptional service right here in town, no RMA's no mailing anything
> anywhere.  It's a better deal in the end.  The only time I don't buy it
> there is when they don't carry it.  I'm sounding like a comercial here....

Well, although I _ocassionaly_ go to General Nanosystems to buy components
(they've been beating Tran in price lately), I also have to recommend Tran
Micro.  Even if they're sometimes a bit more expensive than Nanosystems,
Tran _tests_ everything you buy before you take it home.  I bought a dual
pIII MSI board, 2 pIII 800'a and 256 MB RAM there and they threw it all
together, hooked it to a PS and attached a video card just so they could
make sure it all worked.

Also, all their systems (if you buy a full system from them) have a 1 year
warrenty and they don't hassle you about calling upon it.  Where I work we
had a problem 700 mHz first gen (slot A, .25 micron) Athlon.  It was
constantly suffering heat-related lock-ups even though it was only running
at about 95 degF.  There was still a month or so on the warrenty, so I
brought it back.  Although their tech was reluctant to replace anything
(they couldn't reproduce the lockups since they only keep it at 65 deg in
there!), once I explained everything to Tran and his wife (I think), they
replaced the CPU (A 2nd gen slot A Athlon w/ .18 micron process!) for free.

Of course, our problems still weren't solved and about a month after the
warranty _ran out_, they gave us a brand, spankin' new mobo free of charge.
Tested, of course :)

Gabe
-- 
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Gabe Turner                                             gabe at msi.umn.edu
SGI Origin Systems Administrator,
University of Minnesota Supercomputing Institute
 for Digital Simulation and Advanced Computation         www.msi.umn.edu
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