On Tue, Jun 26, 2001 at 06:37:53PM -0500, Gabe Turner wrote:
> On Tue, Jun 26, 2001 at 03:19:19PM -0500, Colin Kilbane wrote:
> > I've been refering people to tran micro for quite some time now.  Of the
> > people that I referred, about 15 or so bought their machines there and all
> > of them have been satisfied 100%.  I have personally built 6 machines with
> > them and have had no problems.  Sure you can get it cheaper on line, but
> > then factor in shipping, at least 10 to 30 bucks and the fact that you get
> > exceptional service right here in town, no RMA's no mailing anything
> > anywhere.  It's a better deal in the end.  The only time I don't buy it
> > there is when they don't carry it.  I'm sounding like a comercial here....
> 
> Well, although I _ocassionaly_ go to General Nanosystems to buy components
> (they've been beating Tran in price lately), I also have to recommend Tran
> Micro.  Even if they're sometimes a bit more expensive than Nanosystems,
> Tran _tests_ everything you buy before you take it home.  I bought a dual
> pIII MSI board, 2 pIII 800'a and 256 MB RAM there and they threw it all
> together, hooked it to a PS and attached a video card just so they could
> make sure it all worked.

If that's what you call tested...

> Also, all their systems (if you buy a full system from them) have a 1 year
> warrenty and they don't hassle you about calling upon it.  Where I work we
> had a problem 700 mHz first gen (slot A, .25 micron) Athlon.  It was
> constantly suffering heat-related lock-ups even though it was only running
> at about 95 degF.  There was still a month or so on the warrenty, so I
> brought it back.  Although their tech was reluctant to replace anything
> (they couldn't reproduce the lockups since they only keep it at 65 deg in
> there!), once I explained everything to Tran and his wife (I think), they
> replaced the CPU (A 2nd gen slot A Athlon w/ .18 micron process!) for free.
> 
> Of course, our problems still weren't solved and about a month after the
> warranty _ran out_, they gave us a brand, spankin' new mobo free of charge.
> Tested, of course :)

it's no wonder they didn't fix the problem...


Sometimes is cheaper to throw more hardware at the problem.

florin

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