Ascend Archive
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Re: (ASCEND) Max 200 Rebooting itself?
On Thu, Nov 13, 1997 at 10:31:10AM -0600, Brian Engle wrote:
> I too share your frustration. IMHO the Max 200+ is a piece of junk.
>
> I have been dealing with problems with the Max 200 for over three months
> now, and Ascend's TAC and Engineering doesn't seem to have a clue. I have
> tried running every piece of code from 5.0A through 5.0Ap33 to no avail and
> was even given an engineering release to try (5.0Ae200.m2).
>
> The problem that I have seen is that the box locks up completely at least
> once a day. All LED indicators go active on the front, the ethernet
> interface does not respond and the only fix is to restart the box with a
> power cycle.
>
> I have been told everything from the standard "Upgrade to the latest release
> of code"; that there is an oscillator problem with the Max 200+; and that
> there is a problem with the PCMCIA to bus interface.
>
> I only have the Ascend BRI PCMCIA card in the box and would be afraid to see
> what would happen if I were trying to process inbound calls on modems.
We have seen such problems as well. Surprisingly most of them disappeared
when we activated syslog on the unit (in order to see better where it
crashes) and it went from 1 crash per day to "what the heck is up, the
customer didn't call for 2 weeks now" partial satisfaction. It is not
completely stable (<cynical>but which Ascend box is anyway</cynical>)
but appears to be much more stable then before.
> Potential boat anchor material.
Bad enough - yes. We don't advertise it any longer and strongly recommend
users to think twice about buying one if they got the information on its
existence elsewhere. This is hard because some 4-S0, One-Modem-Card-Only
Max derivate (remarkable cheaper than the MX18) is missing and the 200
doesn't fit this gap at all.
--
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