Ascend Archive
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RE: (ASCEND) T1 provisoning hints



        The thread titled "T1 Provisioning Hints" is EXACTLY the 
        sort of information that I would wish to see on Ascend's 
        WebSite, and in their manuals.  

        The interaction between various Ascend products and the 
        telco facilities "connected" to them is likely a common 
        confusing problem for many Ascend customers.

        When one has a problem, the usual sequence of events is
        to call either one's local telco or Ascend, and attempt
        to work the issue.  Without fail, one ends up calling 
        whichever party one did NOT call first, since there is
        a good chance that the party first called will ask a 
        question that must be answered by the second.

        The savings to Ascend phone bills on their 800-number
        alone would be considerable.

        I would suggest that there are (in the US, at least)
        additional major application areas where similar "hints"
        could be of value, including:

                1)  PRIs
                2)  Frame Relay (64Kbps - T-1)
                3)  T-1s as point-to-point links
                4)  Telco-provided clocking
                5)  Power-up and reset sequence of events
                    for each Ascend product, including the
                    interaction with the telco facilities,
                    and failure symptoms that would appear
                    from a failure at any step in the process.

        As for T-1s, the thread sent to the list seems fairly complete,
        so I would at least send each contributor an Ascend t-shirt in 
        "payment" for their contribution to Ascend's base of tech support 
        information.
        

			Arm the homeless!

james fischer                                jfischer@supercollider.com

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