Ascend Archive
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RE: (ASCEND) TNT Dropping ISDN 2nd Channels
Hi,
I can second this issue.
> The Saga Continues....
>
> After a second call to ascend tech support on this issue, we were told that
> we have misconfigured radius. (NOT!)
>
> After insisting that the tech go talk to an engineer, we get to the heart
> of the issue - Don't use 1.3ap6 for ISDN calls. We're now told that this is
> a "known issue". When will a fix be available? 10-15 days.
>
> What about support for our new 56K cards? Move the ISDN folks off of the
> TNT and just use the TNT for 56k.
>
> We get these answers not that many days after being told that 1.3ap6 is
> "the most stable version of the TNT software yet"
>
> Folks, this is getting really old. This is not first time that one part of
> tech support gives us a line of BS, only to get a "this is a known issue"
> after insisting that our problems get further up the support food chain.
> If the techs don't know, they need to admit it. Every "known issue" needs
> to be known by all the tech staff not just the high priests in the
> engineering tower.
>
> Frank
>
> On Tuesday, October 21, 1997 2:08 PM, Frank Nowling
> [SMTP:frankn@netropolis.net] wrote:
> : Recently we upgraded our TNT from v1.3ap2 to v1.3ap6. Since then we have
> : noticed that the 2nd channels on incoming ISDN connections are getting
> : dumped with a cause=2 progress=60 host=0.0.0.0.
> [snip]
>
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>
==================================================================
Mike Bluett <mbluett@bc.net>
BCNet Network Management Center
Vancouver, B.C.
Ph: (604)822-1348 option 4
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