Tell him to turn caps-lock off and retype his password ... ;) Your radius will have (probably, I think ..) a file where security errors are logged (ours is /etc/raddb/logfile). If you're using the free ascend radius, and it does what ours does, then the security error will only be logged if it's an invalid username or if the password is wrong. LAN security errors caused by bad IP information, user already logged on, etc. don't seem to get put in there (though they do show up as code 42 (LAN security error) in the messages file on our syslog host). So if the security error is mentioned in that file and the username is valid then the password is wrong ... Otherwise I'd check in your user's control-panel/network/tcpip that there's nothing in 'bindings', and in control-panel/network that only tcpip is bound to dial-up adapter, and that any IP addresses entered are correct. Also check, in the properties for the DUN connection, that the settings in server-type and tcp/ip settings are consistent with those in control panel/network. If DUN tries to establish a connection for a network protocol that you have disabled on the MAX (like IPX, say) then that can sometimes cause a security error (I believe). Actually, if the portmasters you mention are using the same radius server, then it can't be the password anyway I suppose ... - Pete. > >Thanks, >Beth > >------------------------------------------------ >Beth Morgan >Internet of the Sandhills >175 E. New Hampshire Ave. >Southern Pines, NC 28387 >910 695 7068 > Peter Leigh <pete@nwnet.co.uk> (+44) (0)161 950 7779 ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request@bungi.com To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> </PRE> <!--X-MsgBody-End--> <!--X-Follow-Ups--> <!--X-Follow-Ups-End--> <!--X-References--> <!--X-References-End--> <!--X-BotPNI--> <HR> <UL> <LI>Prev by Date: <STRONG><A HREF="msg09368.html">(ASCEND) Re: Stopping ether-display, remoting from TNT</A></STRONG> </LI> <LI>Next by Date: <STRONG><A HREF="msg09366.html">Re: (ASCEND) pipe accepts speechcalls</A></STRONG> </LI> <LI>Next by thread: <STRONG><A HREF="msg07697.html">(ASCEND) What the big ones do</A></STRONG> </LI> <LI>Index(es): <UL> <LI><A HREF="mail27.html#09367"><STRONG>Main</STRONG></A></LI> <LI><A HREF="threads.html#09367"><STRONG>Thread</STRONG></A></LI> </UL> </LI> </UL> <!--X-BotPNI-End--> <!--X-User-Footer--> <!--X-User-Footer-End--> </BODY> </HTML>