On Fri, 17 Oct 1997, Joe Shaw wrote: > On Mon, 6 Oct 1997, James Fischer wrote: > > > Ascend may in fact have a lousy database, but I would say > > that it is quicker/easier to get through to an Ascend tech > > than it is to get through to a (for example) Cisco tech. > > > > james fischer jfischer@supercollider.com > > Hmm, I don't know about you, but I can talk to a real support person at > Cisco faster than I can talk to a real (questionable) support person at > Ascend, and that's without a contract. It's gotten to the point where I > refuse to call their technical support department because I don't have the > time to wait. I can find the info via other means (usually this mailing > list) before I can get a call back from one of their representatives. > > Joe Shaw - jshaw@insync.net Errrr... are you calling the same tech support number that I call? Do you get to the same tech support people I talk to? I don't get it... I have no problems getting in touch with someone when I need to. Steve ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request@bungi.com To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> </PRE> <!--X-MsgBody-End--> <!--X-Follow-Ups--> <HR> <STRONG>Follow-Ups</STRONG>: <UL> <LI><STRONG><A HREF="msg09869.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG></LI> <UL> <LI><EM>From</EM>: Kevin Smith <kevin@ascend.com></LI> </UL> </UL> <!--X-Follow-Ups-End--> <!--X-References--> <STRONG>References</STRONG>: <UL> <LI><STRONG><A HREF="msg09786.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG></LI> <UL> <LI><EM>From</EM>: Joe Shaw <jshaw@evillive.insync.net></LI> </UL> </UL> <!--X-References-End--> <!--X-BotPNI--> <HR> <UL> <LI>Prev by Date: <STRONG><A HREF="msg09799.html">(ASCEND) Pipe75 and Java Pipeline Monitor</A></STRONG> </LI> <LI>Next by Date: <STRONG><A HREF="msg09798.html">Re: (ASCEND) Uh-Oh ..... ;)</A></STRONG> </LI> <LI>Prev by thread: <STRONG><A HREF="msg09786.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG> </LI> <LI>Next by thread: <STRONG><A HREF="msg09869.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG> </LI> <LI>Index(es): <UL> <LI><A HREF="mail9.html#09797"><STRONG>Main</STRONG></A></LI> <LI><A HREF="thrd195.html#09797"><STRONG>Thread</STRONG></A></LI> </UL> </LI> </UL> <!--X-BotPNI-End--> <!--X-User-Footer--> <!--X-User-Footer-End--> </BODY> </HTML>