Well, what really amazes me is that 1) Our local Ascend "Engineer" called me on these issues at 5:15PM last night (10/22/97) and apologize time and time again, and told me that Ap13 should fix the problems, but he wanted to find out from someone at Ascend if this rev. was stable enough or not. He told me he would call right back... Well, at 7:30PM, after missing dinner with the wife, and being too dark to throw the frisbee with the dog, I decided he wasn't going to call back and took my ass home. Go figure. 2) I read on the mailing list this morning about all the wonderful things in Ap13. Notice at the TOP of the message, Kevin Smith puts a little note that this should be on their site by the end of the day, but if you scroll down to the bottom, you can read the current "Known Issues". Maybe I'm just an idiot, but if the software has NOT been released to the public yet, and you KNOW that there are problems with it, WHY NOT CORRECT THE PROBLEM BEFORE SHIPPING IT OUT?!#? We all know that there will most likely be "Unknown Issues" that will be found when our customers call and tell us they are leaving because of crappy service. This is getting REALLY old REALLY quick. We originally had taken our TNT off of the rack, and threw it into the closet (makes a damn good door stop). Ascend was real quick to get someone out here, hook it all back up, and prove to us that it was such a great product. What really amazes me is the responses Ascend Techs give. When we first noticed the problem with more than 50 connections to 1 HDLC card, and explained to the technician that we couldn't use 2 (even if it worked) because we had rollover lines, his "quick solution" was to unplug the TNT, and put a Max 4000 back online, which they would ship me to use until the product was fixed. That just amazes me. The way I see it, I called 1800ASCEND4, talked to an Ascend Technician, so the only conclusion I can come to is that Ascend told me that the TNT was NOT a stable production-quality box, and that I shouldn't run it, but use Max 4000's instead. Amazing. Well, there is no sense in beating this dead horse anymore than it already has. I think we have all voiced our opinions in one way or another for quite some time now, and have had nothing to prove that the situation is getting any better. What's this on my desk? A brochure on my desk about the Cisco POP on a palette? Hmmmmm...... Scott R. Chrestman System Administrator Netropolis Communications Corp. src@netropolis.net ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request@bungi.com To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> </PRE> <!--X-MsgBody-End--> <!--X-Follow-Ups--> <!--X-Follow-Ups-End--> <!--X-References--> <!--X-References-End--> <!--X-BotPNI--> <HR> <UL> <LI>Prev by Date: <STRONG><A HREF="msg09994.html">Re: (ASCEND) Cause code 018 ??</A></STRONG> </LI> <LI>Next by Date: <STRONG><A HREF="msg09992.html">Re: (ASCEND) TNT 1.3Ap13</A></STRONG> </LI> <LI>Prev by thread: <STRONG><A HREF="msg09969.html">RE: (ASCEND) TNT Dropping ISDN 2nd Channels</A></STRONG> </LI> <LI>Next by thread: <STRONG><A HREF="msg09925.html">(ASCEND) Two Channel RAS</A></STRONG> </LI> <LI>Index(es): <UL> <LI><A HREF="mail2.html#09997"><STRONG>Main</STRONG></A></LI> <LI><A HREF="thrd211.html#09997"><STRONG>Thread</STRONG></A></LI> </UL> </LI> </UL> <!--X-BotPNI-End--> <!--X-User-Footer--> <!--X-User-Footer-End--> </BODY> </HTML>