Ascend Archive
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Re: (ASCEND) Intermittent loss routes?



>Some of our dialup customers have complained about losing route to the net
>after connected.  The problem is intermittent, the user can login and
>access the net for certain amount of time, then unable to access the net,
>and later on regain the connectivity, all within the same call.  Traceroute
>(while having problems) shows extremely slow time (or timeouts) between the
>MAX and user's dynamically assigned IP.  And 'modemdiag' shows the line
>quality to be 20-40 (excellent).

If the users can still do anything at all, only very slowly and/or
throughput dies off, this type of thing can be (and has been for me
repeatedly in the past) problems with compression.

If so, what happens is that the connected devices aren't properly handling
compression, and a packet will, for example, get sent compressed when the
other side is expecting uncompressed. This causes resent packets and
throughput goes to hell.

You can easily test it by disabling compression on your end and seeing if
things improve.

Peter Lalor           Infoasis
plalor@infoasis.com   The San Francisco Bay Area's
415-459-7991 x102     Macintosh Internet Service Provider
415-459-7992 fax      http://www.infoasis.com/
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