Re: (ASCEND) Support?

["Joe Max" <max_and_tnt@hotmail.com>]

Yes, we all have experienced that.
No, Lucent doesn't monitor this list since it is not sponsored
by Lucent. I know there are some lurkers in the list but that's
about it.


>From: Jim Logan <jim@top.net>
>To: ascend-users@bungi.com
>Subject: (ASCEND) Support?
>Date: Wed, 03 May 2000 18:20:31 -0500
>
>Does anyone else notice that Ascend support is going to *!)!) in a hand
>basket?  Even their Pay $3/min service is 3 hour hold time, and requests
>for upgrades for qualifing units for Secure Connect firewall, etc that used
>to take 2-3 days, now take (if you ever get a reply off the web site
>submission) weeks for the Hash code?
>
>Just wondering if everyone else was having such a hard time getting 
>support?
>
>How about contract customers - you having better luck?
>
>Does Ascend/Loosent monitor this list at all?
>
>
>++ Ascend Users Mailing List ++
>To unsubscribe:	send unsubscribe to ascend-users-request@bungi.com
>To get FAQ'd:	<http://www.nealis.net/ascend/faq>

________________________________________________________________________
Get Your Private, Free E-mail from MSN Hotmail at http://www.hotmail.com

++ Ascend Users Mailing List ++
To unsubscribe:	send unsubscribe to ascend-users-request@bungi.com
To get FAQ'd:	<http://www.nealis.net/ascend/faq>