Actually, this happened to me before I was with Erols. I had an RMA number to give techsupport which they could use to escalate and get me the hash codes I was originally supposed to have. Cliff ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request@bungi.com To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> </PRE> <!--X-MsgBody-End--> <!--X-Follow-Ups--> <!--X-Follow-Ups-End--> <!--X-References--> <HR> <STRONG>References</STRONG>: <UL> <LI><STRONG><A HREF="msg11443.html">Re: (ASCEND) ISDN Sig Not Inst</A></STRONG></LI> <UL> <LI><EM>From</EM>: Cliff Daniel <cdaniel@orion.noc.erols.net></LI> </UL> <LI><STRONG><A HREF="msg11445.html">Re: (ASCEND) ISDN Sig Not Inst</A></STRONG></LI> <UL> <LI><EM>From</EM>: Del <list@cyberback.com></LI> </UL> </UL> <!--X-References-End--> <!--X-BotPNI--> <HR> <UL> <LI>Prev by Date: <STRONG><A HREF="msg11479.html">Re: (ASCEND) how to busy out channels</A></STRONG> </LI> <LI>Next by Date: <STRONG><A HREF="msg11492.html">Re: (ASCEND) 5.0Ap36, is this normal?</A></STRONG> </LI> <LI>Prev by thread: <STRONG><A HREF="msg11445.html">Re: (ASCEND) ISDN Sig Not Inst</A></STRONG> </LI> <LI>Next by thread: <STRONG><A HREF="msg11446.html">(ASCEND) Couple of stupid questions</A></STRONG> </LI> <LI>Index(es): <UL> <LI><A HREF="maillist.html#11478"><STRONG>Main</STRONG></A></LI> <LI><A HREF="thrd268.html#11478"><STRONG>Thread</STRONG></A></LI> </UL> </LI> </UL> <!--X-BotPNI-End--> <!--X-User-Footer--> <!--X-User-Footer-End--> </BODY> </HTML>