Ascend Archive
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Re: (ASCEND) Clock source
At 08:29 PM 6/5/97 -0500, Dale Botkin wrote:
>On Thu, 5 Jun 1997, Matt Holdrege wrote:
>
>> But in 99% of the installations, you should be fine. If you are positive
>> you have a clock problem, check with one or both of your providers to see
>> if they can fix it. If you manage to talk to the right person at the telco,
>> it should be easy to fix.
>
>So you're saying it's a telco problem. I'll call them tomorrow and open
>another ticket, but I wonder who's willing to put any money on whether U S
>West is willing to re-engineer the clock sources at their CO to acommodate
>us. Their response today was, "Your equipment is not properly syncing to
>the facility, and it's causing slips", which is correct - it's not. U S
>West says it's Ascend's problem, Ascend now says it's U S West. Why do I
>get this creeping sensation of impending doom?
It could be US West, or MCI. What I would do is get engineers from both
telcos on a conference call and ask them to describe their local connection
to stratum 1. That should shake out where the problem is.
Get MCI to drive the call. They have inroads into US West that you wouldn't
likely be aware of.
Matt Holdrege - http://www.ascend.com - matt@ascend.com
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