Ascend Archive
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Re: (ASCEND) K56Flex disconnects and non-connects
>From what I understand Ascend is using a new chip for the 56K modems
which means new DSP code.
Awefull lot of work to build up a base of experience and compatibilies
with all the modem types out there. Reminds me of the rough times going
from 28.8 to 33.6
Anyone using the new 56K modems with no problems? This could be a sleeper
for a while.
.stb
On Sat, 28 Jun 1997, Norm Mccaffery wrote:
> We have been using Ascend Max 400's for a few months with no "major"
> problems. We got two 4048's in and placed them online (with 56k modems).
> Now, most of our 14.4 users cannot get online at all and many of our
> 28.8/33.6 and even 56k customers are having problems staying connected for
> any length of time. I have a Motorola 56k at my home and connect at 38k
> sometimes 40, but about 50% of the time it drops after about 5 minutes, and
> when it does stay connected it is very unstable (recieves for a few seconds
> then stops a few seconds). I have all the idle timeouts and max time online
> correct (I've checked them many many times). Using the same modem our users
> can call our remaining 4000's (without 56k installed) and everything works
> fine. I can also call the old units with my 56k Motorola and have no
> problems.
>
> Anyone else having these problems? Any ideas what we can do to fix the
> situation and keep our customers happy?
>
> Thanks,
> Norm
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