Ascend Archive
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Re: (ASCEND) Max TNT upgrade from 1.2ap12 to 1.3Ap6
On Thu, 2 Oct 1997, Matt Holdrege wrote:
[snip]
> We have changed many things abuot the file system on the TNT. This is why
> you sometimes have to do special things during upgrades. In fact, this is
> mentioned on the release notes under the Special Purpose Upgrade Section.
All fine and good. But, there were several configuration changes other
than just the special way of "turning off the cards and installing the new
tar image". Think of it, even the tech support drones I talked to didn't
even know this. Is this scary??
> There will be more special considerations in the next release due to more
> improvements. These will be documented much better this time.
Good. While you're at it, have your techs become versed on it. I
appreciate the logistics of what they must be trained and what they must
learn via experience. But, it's not too practical to come across this in
the field and have the technician draw a blank and put you on hold for 20
minutes while the tech support lines at the isp are ringing off the hook.
--
Joseph Hickman
Director of Network Operations
josephh@psn.net / iconia@psn.net
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