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Re: (ASCEND) Users stay connected but cannot see any web sites

We used to see the same thing months ago, particularly with Motorola
Lifestyle modems. If you jump on to the max the customer is logged into and
ping them does the connection come back? If it does I bet turning on LQM
fixes your problems. We are running ap27 and have not heard this problem
maybe because we always LQM on.

Cheers

Andrew


-----Original Message-----
From: Jamie Penner <jpenner@nisa.net>
To: Robert Tranter <tranter@crusoe.net>
Cc: ascend-users@max.bungi.com <ascend-users@max.bungi.com>
Date: Wednesday, 15 October 1997 07:39
Subject: Re: (ASCEND) Users stay connected but cannot see any web sites


>
>At 10:32 AM 10/14/97 -0400, you wrote:
>>I have two Max 4000 units, one in my main locaation that only services
>>dialup and isdn connections.  The other is in a remote POP and services
>>one PRI for dialup and a T1 connecting back to my Cisco 4500 in my
>>main location.  Users can connect fine, but after a random amount of
>>time, sometimes 10 minutes or as long as two hours,  they are unable to
>>go to any more web sites.  Windows 95 tells them that there is no DNS
>>entry.  The DNS server is up, the circuit is up, and the client
>>specifies the DNS servers in  their dialup networking entry.  There is
>>nothing in the logs showing any connection issue.  I am running 5.0ap27.
>>
>>Has anyone seen this type of problem before?  I need to get this
>>resolved, because I am losing customers.
>
>We've experienced the same thing here -- no rhyme or reason...   We haven't
>found a fix for it but we've experienced it for a few software revisions
>now...
>
>I've been able to replicate the situation on my own machine and sometimes,
>after about 15 minutes, it actually comes back (more often than not I have
>to disconnect and reconnect though...)
>
>
>---------------------------------
>Jamie Penner
>Nisa Internet Technologies Inc.
>Nanaimo, BC  Canada
>EMail: jpenner@nisa.net
>URL: http://www.nisa.com
>Ph: 250-751-1111
>Fax: 250-756-6171
>---------------------------------
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