Re: (ASCEND) need cooling fan

["James Courtier-Dutton" <jcdutton@lucent.com>]

> On Tue, 9 May 2000, Tim Patterson wrote:
> > This is critical and I hope Lucent has some one watching this list.
> >
> > Ascend tech support has its issues(:, but Lucent has completely
> > vanished.
>
> Not true, I just got a call from Lucent Tech support yesterday asking me
> for some information.


Hello
This list is not one supported by Lucent. (@max.bungi.com does not sound
very Lucent to me). This post is not necessary the views of Lucent, only
myself. Any complaints voiced on the this list are unlikely to be commented
on by Lucent. Any complaints regarding any services Lucent provides should
first be made to the Lucent department causing the complaint, if that fails
I suggest they contact their Account Manager.
I am not in the support department. All I do know is calls are dealt with
based on priority. Priority is decided based on type of problem and any
service level agreement contract with that customer.
Cheers
A Lurker.
James



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