Re: (ASCEND) need cooling fan

[Jake Messinger <jake@advamed.com>]

On Tue, 9 May 2000, Tim Patterson wrote:

> This is critical and I hope Lucent has some one watching this list.
> 
> Ascend tech support has its issues(:, but Lucent has completely
> vanished.

Not true, I just got a call from Lucent Tech support yesterday asking me
for some information.

> 
> Tim
> ----- Original Message ----- 
> From: Kevin Scott Walker <hobbes@fament.com>
> To: <ascend-users@max.bungi.com>
> Sent: Tuesday, May 09, 2000 8:35 AM
> Subject: (ASCEND) need cooling fan
> 
> 
> > I'm looking for a cooling fan for a Max 4002.  I've tried calling Lucent
> > and was routed all over their arcane phone tree.  I finally got sent to
> > tech support (to sell me a fan I guess) and the phone rang once and then
> > dead silence for 15 minutes.  If anyone knows the correct fan
> > description, someone who has them for sale or a midget with a newspaper,
> > I would dearly appreciate it!  I cannot remember being so frustrated
> > with such awful customer service.  They pretty much guarantee that I'll
> > be purchasing from another vendor in the future.  Thanks in advance!
> > 
> > Kevin Walker
> > FEN
> > 
> > 
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