Re: (ASCEND) Ascend: lost password on P50

[Patrick Lawrence <pjl@ns.net>]

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> I have a client with a P50 running 4.6Bp3 and they have forgotten their
> Full Access password.  I am onsite now and I cant remember how to reset the
> P50 to factory defaults.  The way I knew to do it doesnt work without Full
> Access.

Two options.  First, you can RMA the unit back to Ascend.  If the unit is
under warranty, it will cost you nothing.  This is bad because the
customer has to go without.  The second option is to open the box up.
There is a jumper P6 or P9 that needs to be jumpered.  Call Ascend support
and they can step you through the xmodem download from a PC.  Of course,
this will void your warranty...

Good luck,

Pat
NSNet Support

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References:

• (ASCEND) Ascend: lost password on P50
• From: Willie-Strickland@easy.com

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