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(ASCEND) Tech support thanks!
Greetings Listers,
I just wanted to send a big thanks out to all the guys/gals at Ascent Tech
Support. I was having a FTP problem from one particular MAX 4004 on our
network.
After working with the tech for about 30 min we narrowed the problem down
not to the router, but to a static route on WinNT that was incorrect for our
network/IP setup. Of course, no one knew how the route got there, but the
gentleman from Ascend knew exactly how to fix the problem and it took about
2 min.
Those techs at Ascend are real class acts. At least all the ones I have
ever spoken to.
Thanks again for the help. It is greatly appreciated.
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Jason W. Maxwell
Viconet Administrator
Technical Support
jmaxwell@viconet.net
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