Ascend Archive
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Re: (ASCEND) Cause code 34
At 10:30 AM 10/21/97 -0500, Bill O'Hanlon wrote:
>I've got a MAX 1800 with 4 ISDN lines on it. I'm not an expert on
>ISDN by any means, so bear with me, please.
>
>I had a weird thing happen to it yesterday. People were having
>trouble making connections in, and I was having trouble connecting
>out. The MAX was reporting a cause code of 34 for the failing
>outgoing calls, which is listed as a "No circuit/channel available"
>in the book. This was while only one or two of our eight channels
>was in use. I rebooted the MAX a couple times and saw no change.
>
>Then, mysteriously, the problem went away. I didn't do anything,
>other than the reboots...
>
>Would I be correct in assuming that the error message was referring to
>the phone company not having channels available, and that it was not
>an internal MAX problem?
>
>If this is the case, it might explain why I get occasional reports of
>problems during weekday afternoons from my customers.
I believe you have surmised correctly. The telco switch is sending you
these cause codes when it can't allocate an outbound trunk. Let your telco
salesman or support desk know that they need to upgrade the facilities at
your office. They already know this, but they more people yell, the sooner
it gets fixed.
Matt Holdrege - http://www.ascend.com - matt@ascend.com
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