I've had occasion to yell at both of these organization's support departments over the last few years. The front-line people in both cases have known less than I have about the problem (and the product) much of the time. That's not a good thing, especially when you're forced to go through them first to get to someone who knows what they're doing. However, I've *never* been unable to get a problem resolved, including a couple of problems that have required *custom firmware builds*, with CISCO over the years. This was not true with ASCEND. -- -- Karl Denninger (karl@MCS.Net)| MCSNet - Serving Chicagoland and Wisconsin <A HREF="http://www.mcs.net/~karl">http://www.mcs.net/~karl</A> | T1's from $600 monthly to FULL DS-3 Service | NEW! K56Flex modem support is now available Voice: [+1 312 803-MCS1 x219]| 56kbps DIGITAL ISDN DOV on analog lines! Fax: [+1 312 803-4929] | 2 FULL DS-3 Internet links; 400Mbps B/W Internal ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request@bungi.com To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> </PRE> <!--X-MsgBody-End--> <!--X-Follow-Ups--> <HR> <STRONG>Follow-Ups</STRONG>: <UL> <LI><STRONG><A HREF="msg09878.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG></LI> <UL> <LI><EM>From</EM>: Jonah Yokubaitis <barron@texas.net></LI> </UL> <LI><STRONG><A HREF="msg09879.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG></LI> <UL> <LI><EM>From</EM>: Josh Beck <jbeck@connectnet.com></LI> </UL> <LI><STRONG><A HREF="msg09874.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG></LI> <UL> <LI><EM>From</EM>: Chad Kissinger <chad@onr.com></LI> </UL> </UL> <!--X-Follow-Ups-End--> <!--X-References--> <STRONG>References</STRONG>: <UL> <LI><STRONG><A HREF="msg09786.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG></LI> <UL> <LI><EM>From</EM>: Joe Shaw <jshaw@evillive.insync.net></LI> </UL> <LI><STRONG><A HREF="msg09860.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG></LI> <UL> <LI><EM>From</EM>: "Matt Crawford" <crawdad@fnal.gov></LI> </UL> </UL> <!--X-References-End--> <!--X-BotPNI--> <HR> <UL> <LI>Prev by Date: <STRONG><A HREF="msg09862.html">(ASCEND) Re: your mail</A></STRONG> </LI> <LI>Next by Date: <STRONG><A HREF="msg09858.html">(ASCEND) connection time/session time limit</A></STRONG> </LI> <LI>Prev by thread: <STRONG><A HREF="msg09860.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG> </LI> <LI>Next by thread: <STRONG><A HREF="msg09874.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG> </LI> <LI>Index(es): <UL> <LI><A HREF="mail7.html#09859"><STRONG>Main</STRONG></A></LI> <LI><A HREF="thrd195.html#09859"><STRONG>Thread</STRONG></A></LI> </UL> </LI> </UL> <!--X-BotPNI-End--> <!--X-User-Footer--> <!--X-User-Footer-End--> </BODY> </HTML>