We could take a vote on this, but it's OBVIOUS to me that different people are seeing different results. Just read over the archives of all the mailing lists and newsgroups, and you'll see testimonials from all sides. All of us get techs from the same "talent pool" and if you have had better luck with vendor A than vendor B - odds are that your neighbor had the opposite fortunes. As James said - in his experience.....and Steve Camas.....no doubt there are others to echo your sentiments too.... >It's gotten to the point where I >refuse to call their technical support department because I don't have the >time to wait. I can find the info via other means (usually this mailing >list) before I can get a call back from one of their representatives. OK, since others don't have this level of frustration....what could I/we do to help ? Kevin ++ Ascend Users Mailing List ++ To unsubscribe: send unsubscribe to ascend-users-request@bungi.com To get FAQ'd: <<A HREF="http://www.nealis.net/ascend/faq">http://www.nealis.net/ascend/faq</A>> </PRE> <!--X-MsgBody-End--> <!--X-Follow-Ups--> <HR> <STRONG>Follow-Ups</STRONG>: <UL> <LI><STRONG><A HREF="msg09887.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG></LI> <UL> <LI><EM>From</EM>: Joseph Hickman <josephh@psn.net></LI> </UL> <LI><STRONG><A HREF="msg09876.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG></LI> <UL> <LI><EM>From</EM>: Does it really matter <bend@ali.intop.net></LI> </UL> <LI><STRONG><A HREF="msg09875.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG></LI> <UL> <LI><EM>From</EM>: Bill Bradford <mrbill@texas.net></LI> </UL> <LI><STRONG><A HREF="msg09866.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG></LI> <UL> <LI><EM>From</EM>: Brett Hawn <blh@texas.net></LI> </UL> </UL> <!--X-Follow-Ups-End--> <!--X-References--> <STRONG>References</STRONG>: <UL> <LI><STRONG><A HREF="msg09442.html">(ASCEND) Re: sigh (bitching)</A></STRONG></LI> <UL> <LI><EM>From</EM>: James Fischer <jfischer@supercollider.com></LI> </UL> <LI><STRONG><A HREF="msg09786.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG></LI> <UL> <LI><EM>From</EM>: Joe Shaw <jshaw@evillive.insync.net></LI> </UL> </UL> <!--X-References-End--> <!--X-BotPNI--> <HR> <UL> <LI>Prev by Date: <STRONG><A HREF="msg09865.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG> </LI> <LI>Next by Date: <STRONG><A HREF="msg09863.html">Re: (ASCEND) The MAX TNT</A></STRONG> </LI> <LI>Prev by thread: <STRONG><A HREF="msg09895.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG> </LI> <LI>Next by thread: <STRONG><A HREF="msg09866.html">Re: (ASCEND) Re: sigh (bitching)</A></STRONG> </LI> <LI>Index(es): <UL> <LI><A HREF="mail7.html#09871"><STRONG>Main</STRONG></A></LI> <LI><A HREF="thrd195.html#09871"><STRONG>Thread</STRONG></A></LI> </UL> </LI> </UL> <!--X-BotPNI-End--> <!--X-User-Footer--> <!--X-User-Footer-End--> </BODY> </HTML>