Re: (ASCEND) need cooling fan

["Tim Patterson" <ttt@harborside.com>]

This is critical and I hope Lucent has some one watching this list.

Ascend tech support has its issues(:, but Lucent has completely
vanished.

Tim
----- Original Message ----- 
From: Kevin Scott Walker <hobbes@fament.com>
To: <ascend-users@max.bungi.com>
Sent: Tuesday, May 09, 2000 8:35 AM
Subject: (ASCEND) need cooling fan


> I'm looking for a cooling fan for a Max 4002.  I've tried calling Lucent
> and was routed all over their arcane phone tree.  I finally got sent to
> tech support (to sell me a fan I guess) and the phone rang once and then
> dead silence for 15 minutes.  If anyone knows the correct fan
> description, someone who has them for sale or a midget with a newspaper,
> I would dearly appreciate it!  I cannot remember being so frustrated
> with such awful customer service.  They pretty much guarantee that I'll
> be purchasing from another vendor in the future.  Thanks in advance!
> 
> Kevin Walker
> FEN
> 
> 
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